This will depend on the fault description we have received. Once we receive the call or completed online repair form, a senior field engineer will contact you to discuss your product’s fault. The field engineer will endeavor to work out the best route possible to repair your product without causing you inconvenience.
We aim to complete most repairs within a week however we cannot guarantee turnaround times due to the availability of parts
Camera products in the UK have a standard 12 month warranty. For a warranty repair you will be asked to provide a copy of your purchase receipt. Panasonic’s warranty will only cover products with CE marking on the serial number plate. The following types of damage will void the manufacturer’s guarantee: Cracked LCD screens Liquid … Read more
For a small inspection fee, you can send your product to us and we will examine it carefully and provide you with a written Estimate Report. If you then choose to proceed with the repair then this charge is deducted from the final bill.