If you connect your camera to a computer or have placed your SD card into a PC card reader and then edited any of your pictures on the PC this can cause them to no longer display on your camera. Always make copies of your pictures and save them on the PC before editing. Only … Read more
The flash on most pocket cameras will only operate up to about 2 metres from the subject. Flash is ineffective in large areas. This is not a fault. Try using slow shutter speeds and flash off.
Please ensure that the flash is not set ‘off’ and that you have not selected movie mode or scenery mode.
Digital cameras require a constant high current supply. Alkaline batteries are unable to provide enough power. Manufacturers recommend using rechargeable NiMH batteries rated at 2100mha or higher for best performance from your camera.
This is a common problem with small cameras caused by ‘airborne dust’ . Dust particles in the air reflect the flash back at the lens causing defocused circles to appear on photos. This is not a camera fault.
This is a standard problem with small cameras using flash too close to peoples faces. The flash reflects off the subject’s eyes, most cameras have a red eye reduction setting but this will not guarantee red eye free pictures. This is not a camera fault.
The camera would need to be thoroughly inspected both internally and externally before a fair estimation of the cost to repair the camera can be established. Once repair charges have been estimated they would be detailed to you by email.
There are many settings on a digital camera that can be misadjusted. We recommend that you find the option in the settings menu to reset your camera before assuming that it is faulty.
Our highly trained team of expert engineers are able to diagnose the majority of faults received via the description you have given. Nine times out of ten the engineer will have the correct part ready to repair your set upon arrival at your home.
90% of our repairs are completed on-site; rarely will you require a loan set. When necessary loan sets are offered to those who require a Samsung product repair or have purchased their product from John Lewis in Bluewater. Loan sets will only be available when a repair is under guarantee.