Customer Feedback

Company : DK AVS Ltd
Website :
Aggregate Review : All Reviews  4.9 out of 5 , 31 votes , 32 reviews

Panasonic DCTZ200 repaired under warranty. Very impressed with the very speedy service - repair work turned around same day. Professional repair from a top Co. Thanks.

Contacted DK online I was very quickly allocated a job No. along with postage advice. My camera was repaired same day as they received it and posted back to me under Panasonic 5yr warranty scheme free of charge.
Thank you .
A fabulous service .

Just received my camera after big repair job ( dropped in sea water ) Communication and service excellent , very happy with the job.

I sent my Panasonic DMC-TZ70 camera back for repair under warranty. Two main problems being that the zoom would not extend and retract and there was dirt inside the lens. Fantastic quick service with the camera returned fully repaired in under 10 days. great communication. Fantastic service, would definitely recommend this company. Many thanks. A*********

Absolutely excellent and quick service between John Lewis and DK AVS, repairing my Panasonic Lumix which had a focus error. It was stripped down, some parts were replaced and it was returned to one very happy and satisfied customer. Many thanks.

Fault Reported:
"focus error", lens does not retract. On charger, "switch off and start
again", lens extends and retracts on power on/off. Whirring sound from cam
body, focus not engaging (?)
I sent off my camera by Royal Mail Guaranteed 1pm Delivery at 12:23 on 28/Aug/2018 as suggested. Most surprising was the knock on the door on Saturday 31st and the camera returned, having been stripped down and repaired under the 5 year warranty , with no charge. I had taken almost 4 months to decide to send the camera off, as I believed the focus problem would be dismissed
as 'wear and tear' or 'user damage' after 3 years of solid performance, so was happy and grateful to receive the camera
back ready to go again and unexpectedly free of charge.

Useless service. SD card slot of my GH5 has a problem. it doesn't eject out card easily. Card tend to get stuck. Sent for repair. came back ( after ONE month,which might be Curry's fault) with issue as it is. so i lost one month without shooting and problem there as it is.. not impressed. 2000 pound camera with poor build quality and equally poor support it seems.
*** camera was repaired by DKAVS and returned to currys within 9 days ***

Very pleased with a warranty repair to my camera. Very helpful and informative initial telephone enquiry, Turn around and return of camera much quicker than expected, great service, thank you.

Panasonic TZ90 camera repaired under warranty. Fast repair. I was kept informed. Fast return. Now working fine. Great.

Lumix camera (7 years old but much loved) repaired successfully after electronics malfunction. Very good service and communication throughout; slight glitch re delivering the camera back to me, soon resolved. I recommend these guys.