Field Engineers

DK London currently offers a force of seven field engineers, a three - two man installation team and four engineers. We currently cover the South-East of England, appointed from London to the coast line base. All of our engineers are highly trained to manufacturer specification and are able to complete downloads and upgrade firmware/software on site within your home via their laptops.

The field engineers have constant technical support to complete the repair efficiently and to ensure the customer is satisfied with the result. All DK London field engineers carry a digital camera so that they are able to take photos or even film an intermittent problem if need be.

DK London is a manufacturer driven company, you will find us listed on the majority of their websites.

Engineers have skill set and methodology to problem solving that helps in making effective use of their knowledge base. 

• Self motivated
• Enthusiasm to learn about emerging technologies, hardware, software and applications.
• Logical approach to problem solving and troubleshooting.
• Detail orientated.
• Quick thinking
• Calm under high pressure situations
• Good verbal and written communications, negotiation and time management skills.

Workshop Engineers

With the strength of seven bench engineers at DK London Premier Service Centre we are specialised in completing repairs with Plasma, LCD and LED Televisions. All bench engineers are trained to the National City & Guilds full technical standard and have been able to complete several manufacturer training courses within the UK and Worldwide. DK London are fully equipped with latest test equipment to carry out the service we provide.

We also have access to all major manufacturer websites to maintain our up to the minute specifications.

DK London specialises with phone and MP3 repairs with a workshop allocated to this department separately.

We are able to receive carry ins from members of the public and so offer a specific area of our building to this alternative option for you.