This is also very commonly caused by a clogged video head, use of a good quality Head cleaning tape may resolve this.

You can find many more up to date FAQ'a Here at Panasonic

This is very commonly caused by a clogged video head, use of a good quality Head cleaning tape may resolve this.

In cold conditions, please allow your camcorder to warm to room temperature before using.

Many camcorders of 2 -4 years ago suffer from common failure of the CCD imager, please contact us for repair.

There are many settings on a digital camera that can be mis-adjusted. We recommend that you find the menu option to reset factory settings before assuming the camera is faulty.

This is a standard problem with small cameras using flash too close to peoples faces. The flash relects off the subject's eyes, most cameras have a red eye reduction setting but this will not guarantee red eye free pictures. This is not a camera fault.

This is a common problem with small cameras. Dust particles in the air reflect the flash back at the lens causing circles to appear on photos. This is not a camera fault.

Digital cameras require a constant high current supply. Alkaline batteries are unable to provide enough power. Manufacturers recommend using rechargeable NiMH batteries rated at 2100mha or higher for best performance from your camera.

Please ensure that the flash is not set 'off' and that you have not selected movie mode or scenery mode.

Please ensure that you have 'auto-focus' selected and have not selected Macro mode.

The Flash on most pocket cameras will only operate up to about 2 metres from the subject. Flash is ineffective in large areas. This is not a fault. Try using slow shutter speeds and flash off.

Batteries will drain after being left for several weeks. Manufacturers recommend that you remove the battery from the camera when it is not used for long periods.

If you connect your camera to a computer or have placed your SD card into a PC card reader and then edited any of your pictures on the PC this can cause them to no longer display on your camera. Always make copies of your pictures and save them on the PC before editing.

Only edit your copied pictures not the originals.Only keep original unedited pictures on the SD card. Do not rename any files or folders on your SD card.

There are various types of SD Card. Standard SD cards only have a capacity of upto 2GB. Standard SD cards upto 2GB will work on all cameras. 

SD HC Cards (High Capacity) have a capacity upto 32GB but can only be used in a camera that has the SD HC logo. 

SD XC cards (Extended Capacity) are available for capacity upto 2TB but will only work in a camera with SD XC Logo.

Always make sure that the logo on the SD card matches the Logo on the camera.

Click HERE for more information on SD Cards

Make sure your lens is clean and free of finger prints, A camera lens can mist up suddenly going from cold temperatures to warm. Wipe lens with a soft, clean micro fibre cloth.