Where can I download software for my Samsung camera?
Please visit: http://www.samsung.com/uk
(the ''/uk'' is important because if you go to ''.com'' you will not be able to download software compatible with digital cameras purchased in the UK).
How long is the warranty valid for on my Samsung still digital camera?
Samsung still digital cameras purchased from the 1 May 2009, are covered by a 1 year manufacturer's warranty.
Can you give me a quote for the repair of my camera before it has been inspected by an engineer?
The camera would need to be thoroughly inspected both internally and externally before a fair estimation of the cost to repair the camera can be established. Once repair charges have been estimated they would be detailed to you in a letter or by email.
My memory card is locked. How do I unlock it?
With the writing on the memory card facing you, the switch will be on your left-hand side, move it
upwards and this will unlock your memory card. However If this does not resolve the problem we would recommend sending the camera to us to be examined.
Why won't some SD Cards work in my camera?
There are various types of SD Card. Standard SD cards only have a capacity of upto 2GB. Standard SD cards upto 2GB will work on all cameras.
SD HC Cards (High Capacity) have a capacity upto 32GB but can only be used in a camera that has the SD HC logo.
SD XC cards (Extended Capacity) are available for capacity upto 2TB but will only work in a camera with SD XC Logo.
Always make sure that the logo on the SD card matches the Logo on the camera.
Click HERE for more information on SD Cards
Why won't some of my pictures display on my digital camera?
If you connect your camera to a computer or have placed your SD card into a PC card reader and then edited any of your pictures on the PC this can cause them to no longer display on your camera. Always make copies of your pictures and save them on the PC before editing.
Only edit your copied pictures not the originals.Only keep original unedited pictures on the SD card. Do not rename any files or folders on your SD card.
